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Hello, we are DesignThinkers

We’re not your everyday Agency – we’re your ally in propelling change and making a lasting impact. We operate with a high energy, no-nonsense, action oriented approach to make sure you walk away with tangible outcomes. Together, let’s shape a future that truly benefits everyone.

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We love to innovate with people at the center.

With a rich legacy spanning over 20 years in the industry, operating across 25 countries, and boasting a team of over 150 human-centric design professionals from various domains, we bring unparalleled industry expertise to the table. By working together with you through a combination of facilitation, coaching and training, we elevate and motivate teams across disciplines and prepare your organization to drive such change based on a shared vision.

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Best Design Thinking Consulting

Employee Experience Design - How to Attract and Retain Talent

Having motivated talent who serve as brand ambassadors is crucial for success. While your business may be thriving, the challenge of attracting and retaining the right talent is becoming increasingly difficult. Let’s discover how you can make your employee happy, today. Together we will identify key employee segments, map out their journey and discover what drives, delights or frustrates your employees. This marks the beginning of crafting and implementing innovative solutions rooted in real-world insights. How can we enhance your Employee Experience to attract and retain top talent?

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Bloomberg training
Every year, Bloomberg Philanthropies, the charitable arm of Bloomberg Corporation, organizes the Global Mayor Challenge. In this competition, city authorities around the world must come up with a sustainable solution to improve a dire issue in their current jurisdiction. As Design Thinking consultants, we helped the governments of Rotterdam, the Netherlands, and Butuan, the Philippines with injecting human-centered thinking into their final products. Read on to learn more about applying Design Thinking in NGOs.

Bloomberg Philanthropies | Creating New Solutions to Improve Lives

Pictet Training
Change and innovation usually face a certain amount of resistance in traditionally conservative industries. A set of capabilities is required to ensure the successful implementation of new ideas, which is crucial to growth and development. In this 1-year project, we worked on introducing improved ways of working (such as Design Thinking) within Pictet. Together, we facilitated new skills such as research design, ideation, prototyping, and effective collaboration at one of the largest banks in Switzerland. Read on to learn more about applying Design Thinking in banking and investment.

Pictet | Establishing a Human-Centered Way of Working with Innovation teams

Framework for Innovation
During the trainings we will work following the Double Diamond by the UK Design Council. This is a visual model frequently used to describe a process flow of design and innovation.

The Double Diamond | Iterative Design Process & Framework for Innovation

Rituals training
To accelerate a client-centric and data-driven mentality amongst teams, Rituals sought to adopt the Design Thinking mindset and process as an organization-wide way of working through a Design Sprint. By using this methodology, teams embraced the importance of reactivity to actual customer needs, co-creation across teams, usage of a common innovation language, and inclusion of stakeholders (internal and external) in the process.

Rituals | Accelerating Exciting Customer Experiences

“A refreshing and engaging experience that went beyond my expectations.”

TUPO MUOCHA, UNICEF

Rainforest Alliance training

Rainforest Alliance | Developing Criteria to Select Partners for Innovation

Salesforce training
More companies are heading towards co-creation with their customers. It’s a means for more effective conversations, which in turn generate more value and waste fewer resources. That’s why Salesforce came to our Academy for the Design Thinking Facilitation training, with the goal of hosting more co-creation sessions with their clients instead of traditional sales talk. We co-designed and facilitated multiple sessions for their Sales Enablement teams on how to guide creative sessions that maximize ideation and bring Salesforce closer to their customers.

Salesforce | Adopting a Co-Creation Approach to truly meet customer needs

Cordstrap Training
Cordstrap is a leading global company in cargo protection, providing products and solutions that secure all types of cargo on rail, sea, road, and air. As part of its transition from being a product-oriented organization, to becoming solution-focused, Cordstrap is facing a number of challenges involving innovation. To solve this, they decided to develop a new Product Creation Process (PCP) with people at the center. An integrated approach using Design Thinking as a guiding principle is an effective way to design and implement the new PCP. Read on to learn more about applying Design Thinking in innovation.

Cordstrap | Human-centricity in the product creation process

Stepping Stones for Innovation Bloomberg

Stepping Stones for Innovation | Bloomberg's route to citizenship

“Our experts take pride in guiding you through a structured design approach and establish a new way of working to sustain innovation.”

ING case training
ING is preparing for future-proof innovation. Therefore, with facilitation by DesignThinkers, we accelerated an innovation process that embeds the users’ perspective in product & service development. As a result, we successfully combined Lean, Agile & Scrum with Design Thinking. In this manner, we empowered ING to bring relevant solutions to the market faster.

ING | Accelerating Innovation Processes to Improve User-Centricity

Announcing our new partners | Congratulations Elmo & Ilana!

Cartier training
The Employee Journey project at Cartier involved participants from different departments of their global organization. This was essential in order to allow the co-creation of shared solutions. As a result, in a learning-by-doing manner, participants were guided through a Design process that enabled them to visualize future scenarios.

Cartier | Creating an inspiring global Employee Experience Journey

“Mind blowing when I figured out I can really use Design Thinking in many aspects of my work.”

LIEGE COGO DE SOUZA, WHIRLPOOL CORPORATION

Stepping stones for Innovation | Sales Enablement for Salesforce

"Why did we not apply Design Thinking earlier? Great investment to accelerate career development.”

BORIS MAGGIA, ISO

Adidas | Elevating UX in Adidas Global Team-wear Customization Platform

STEPPING STONES FOR INNOVATION ING

Stepping Stones for Innovation | A Future-proof framework for ING

L'oreal training
The advent of a new Parisian department store presents the L’Oreal Group with more growth opportunities. To realize these opportunities, L’Oreal was interested in cooperating with the owner of this venue, the Hong Kong-based DFS Group. This merge presents exciting new ventures, but it also leaves both organizations with questions about strategic leadership in the future. L’Oreal invited DesignThinkers to organize training sessions for both parties to co-create future scenarios of success. Read on to learn more about applying Design Thinking in luxury retail.

L'Oreal | Future Leadership amidst a Department Merger

Innovation Ready Teams & Relevant Results

What We Provide | Innovation-ready teams & relevant results

Coca Cola training
Our collaboration with Coca-Cola was an interesting case of Design Thinking in HR. DesignThinkers facilitated the redesign of Coca-Cola HR; the employee ecosystem. How can we demonstrate a human touch in the digital world we work in? We facilitated Design Councils consisting of Coca-Cola employees and Coca-Cola Human Resource professionals. This was a co-creation effort to explore the Coca-Cola Global business Services eco-system and opportunity areas for improving services and design improved Service Scenarios especially for hiring and on boarding of new Coca-Cola employees. The main outcome is a set of Prototypes & Roadmaps on how to implement the Pilots.

Coca-Cola | Redesigning Digital Employee Experience Journey for new Employees

Bacardi training

Bacardi | Human-centered service design for a superior brand experience

Bloomberg training
Every year, Bloomberg Philanthropies, the charitable arm of Bloomberg Corporation, organizes the Global Mayor Challenge. In this competition, city authorities around the world must come up with a sustainable solution to improve a dire issue in their current jurisdiction. As Design Thinking consultants, we helped the governments of Rotterdam, the Netherlands, and Butuan, the Philippines with injecting human-centered thinking into their final products. Read on to learn more about applying Design Thinking in NGOs.

Bloomberg Philanthropies | Creating New Solutions to Improve Lives

"Why did we not apply Design Thinking earlier? Great investment to accelerate career development.”

BORIS MAGGIA, ISO

“Our experts take pride in guiding you through a structured design approach and establish a new way of working to sustain innovation.”

Framework for Innovation
During the trainings we will work following the Double Diamond by the UK Design Council. This is a visual model frequently used to describe a process flow of design and innovation.

The Double Diamond | Iterative Design Process & Framework for Innovation

STEPPING STONES FOR INNOVATION ING

Stepping Stones for Innovation | A Future-proof framework for ING

Announcing our new partners | Congratulations Elmo & Ilana!

“A refreshing and engaging experience that went beyond my expectations.”

TUPO MUOCHA, UNICEF

Innovation Ready Teams & Relevant Results

What We Provide | Innovation-ready teams & relevant results

“Mind blowing when I figured out I can really use Design Thinking in many aspects of my work.”

LIEGE COGO DE SOUZA, WHIRLPOOL CORPORATION

Salesforce training
More companies are heading towards co-creation with their customers. It’s a means for more effective conversations, which in turn generate more value and waste fewer resources. That’s why Salesforce came to our Academy for the Design Thinking Facilitation training, with the goal of hosting more co-creation sessions with their clients instead of traditional sales talk. We co-designed and facilitated multiple sessions for their Sales Enablement teams on how to guide creative sessions that maximize ideation and bring Salesforce closer to their customers.

Salesforce | Adopting a Co-Creation Approach to truly meet customer needs

Bacardi training

Bacardi | Human-centered service design for a superior brand experience

Stepping Stones for Innovation Bloomberg

Stepping Stones for Innovation | Bloomberg's route to citizenship

Pictet Training
Change and innovation usually face a certain amount of resistance in traditionally conservative industries. A set of capabilities is required to ensure the successful implementation of new ideas, which is crucial to growth and development. In this 1-year project, we worked on introducing improved ways of working (such as Design Thinking) within Pictet. Together, we facilitated new skills such as research design, ideation, prototyping, and effective collaboration at one of the largest banks in Switzerland. Read on to learn more about applying Design Thinking in banking and investment.

Pictet | Establishing a Human-Centered Way of Working with Innovation teams

Adidas | Elevating UX in Adidas Global Team-wear Customization Platform

ING case training
ING is preparing for future-proof innovation. Therefore, with facilitation by DesignThinkers, we accelerated an innovation process that embeds the users’ perspective in product & service development. As a result, we successfully combined Lean, Agile & Scrum with Design Thinking. In this manner, we empowered ING to bring relevant solutions to the market faster.

ING | Accelerating Innovation Processes to Improve User-Centricity

Rituals training
To accelerate a client-centric and data-driven mentality amongst teams, Rituals sought to adopt the Design Thinking mindset and process as an organization-wide way of working through a Design Sprint. By using this methodology, teams embraced the importance of reactivity to actual customer needs, co-creation across teams, usage of a common innovation language, and inclusion of stakeholders (internal and external) in the process.

Rituals | Accelerating Exciting Customer Experiences

L'oreal training
The advent of a new Parisian department store presents the L’Oreal Group with more growth opportunities. To realize these opportunities, L’Oreal was interested in cooperating with the owner of this venue, the Hong Kong-based DFS Group. This merge presents exciting new ventures, but it also leaves both organizations with questions about strategic leadership in the future. L’Oreal invited DesignThinkers to organize training sessions for both parties to co-create future scenarios of success. Read on to learn more about applying Design Thinking in luxury retail.

L'Oreal | Future Leadership amidst a Department Merger

Cartier training
The Employee Journey project at Cartier involved participants from different departments of their global organization. This was essential in order to allow the co-creation of shared solutions. As a result, in a learning-by-doing manner, participants were guided through a Design process that enabled them to visualize future scenarios.

Cartier | Creating an inspiring global Employee Experience Journey

Rainforest Alliance training

Rainforest Alliance | Developing Criteria to Select Partners for Innovation

Coca Cola training
Our collaboration with Coca-Cola was an interesting case of Design Thinking in HR. DesignThinkers facilitated the redesign of Coca-Cola HR; the employee ecosystem. How can we demonstrate a human touch in the digital world we work in? We facilitated Design Councils consisting of Coca-Cola employees and Coca-Cola Human Resource professionals. This was a co-creation effort to explore the Coca-Cola Global business Services eco-system and opportunity areas for improving services and design improved Service Scenarios especially for hiring and on boarding of new Coca-Cola employees. The main outcome is a set of Prototypes & Roadmaps on how to implement the Pilots.

Coca-Cola | Redesigning Digital Employee Experience Journey for new Employees

Stepping stones for Innovation | Sales Enablement for Salesforce

Cordstrap Training
Cordstrap is a leading global company in cargo protection, providing products and solutions that secure all types of cargo on rail, sea, road, and air. As part of its transition from being a product-oriented organization, to becoming solution-focused, Cordstrap is facing a number of challenges involving innovation. To solve this, they decided to develop a new Product Creation Process (PCP) with people at the center. An integrated approach using Design Thinking as a guiding principle is an effective way to design and implement the new PCP. Read on to learn more about applying Design Thinking in innovation.

Cordstrap | Human-centricity in the product creation process

Bloomberg training
Every year, Bloomberg Philanthropies, the charitable arm of Bloomberg Corporation, organizes the Global Mayor Challenge. In this competition, city authorities around the world must come up with a sustainable solution to improve a dire issue in their current jurisdiction. As Design Thinking consultants, we helped the governments of Rotterdam, the Netherlands, and Butuan, the Philippines with injecting human-centered thinking into their final products. Read on to learn more about applying Design Thinking in NGOs.

Bloomberg Philanthropies | Creating New Solutions to Improve Lives

Stepping Stones for Innovation Bloomberg

Stepping Stones for Innovation | Bloomberg's route to citizenship

"Why did we not apply Design Thinking earlier? Great investment to accelerate career development.”

BORIS MAGGIA, ISO

Pictet Training
Change and innovation usually face a certain amount of resistance in traditionally conservative industries. A set of capabilities is required to ensure the successful implementation of new ideas, which is crucial to growth and development. In this 1-year project, we worked on introducing improved ways of working (such as Design Thinking) within Pictet. Together, we facilitated new skills such as research design, ideation, prototyping, and effective collaboration at one of the largest banks in Switzerland. Read on to learn more about applying Design Thinking in banking and investment.

Pictet | Establishing a Human-Centered Way of Working with Innovation teams

“Our experts take pride in guiding you through a structured design approach and establish a new way of working to sustain innovation.”

Adidas | Elevating UX in Adidas Global Team-wear Customization Platform

Framework for Innovation
During the trainings we will work following the Double Diamond by the UK Design Council. This is a visual model frequently used to describe a process flow of design and innovation.

The Double Diamond | Iterative Design Process & Framework for Innovation

ING case training
ING is preparing for future-proof innovation. Therefore, with facilitation by DesignThinkers, we accelerated an innovation process that embeds the users’ perspective in product & service development. As a result, we successfully combined Lean, Agile & Scrum with Design Thinking. In this manner, we empowered ING to bring relevant solutions to the market faster.

ING | Accelerating Innovation Processes to Improve User-Centricity

STEPPING STONES FOR INNOVATION ING

Stepping Stones for Innovation | A Future-proof framework for ING

Rituals training
To accelerate a client-centric and data-driven mentality amongst teams, Rituals sought to adopt the Design Thinking mindset and process as an organization-wide way of working through a Design Sprint. By using this methodology, teams embraced the importance of reactivity to actual customer needs, co-creation across teams, usage of a common innovation language, and inclusion of stakeholders (internal and external) in the process.

Rituals | Accelerating Exciting Customer Experiences

Announcing our new partners | Congratulations Elmo & Ilana!

L'oreal training
The advent of a new Parisian department store presents the L’Oreal Group with more growth opportunities. To realize these opportunities, L’Oreal was interested in cooperating with the owner of this venue, the Hong Kong-based DFS Group. This merge presents exciting new ventures, but it also leaves both organizations with questions about strategic leadership in the future. L’Oreal invited DesignThinkers to organize training sessions for both parties to co-create future scenarios of success. Read on to learn more about applying Design Thinking in luxury retail.

L'Oreal | Future Leadership amidst a Department Merger

“A refreshing and engaging experience that went beyond my expectations.”

TUPO MUOCHA, UNICEF

Cartier training
The Employee Journey project at Cartier involved participants from different departments of their global organization. This was essential in order to allow the co-creation of shared solutions. As a result, in a learning-by-doing manner, participants were guided through a Design process that enabled them to visualize future scenarios.

Cartier | Creating an inspiring global Employee Experience Journey

Innovation Ready Teams & Relevant Results

What We Provide | Innovation-ready teams & relevant results

Rainforest Alliance training

Rainforest Alliance | Developing Criteria to Select Partners for Innovation

“Mind blowing when I figured out I can really use Design Thinking in many aspects of my work.”

LIEGE COGO DE SOUZA, WHIRLPOOL CORPORATION

Coca Cola training
Our collaboration with Coca-Cola was an interesting case of Design Thinking in HR. DesignThinkers facilitated the redesign of Coca-Cola HR; the employee ecosystem. How can we demonstrate a human touch in the digital world we work in? We facilitated Design Councils consisting of Coca-Cola employees and Coca-Cola Human Resource professionals. This was a co-creation effort to explore the Coca-Cola Global business Services eco-system and opportunity areas for improving services and design improved Service Scenarios especially for hiring and on boarding of new Coca-Cola employees. The main outcome is a set of Prototypes & Roadmaps on how to implement the Pilots.

Coca-Cola | Redesigning Digital Employee Experience Journey for new Employees

Salesforce training
More companies are heading towards co-creation with their customers. It’s a means for more effective conversations, which in turn generate more value and waste fewer resources. That’s why Salesforce came to our Academy for the Design Thinking Facilitation training, with the goal of hosting more co-creation sessions with their clients instead of traditional sales talk. We co-designed and facilitated multiple sessions for their Sales Enablement teams on how to guide creative sessions that maximize ideation and bring Salesforce closer to their customers.

Salesforce | Adopting a Co-Creation Approach to truly meet customer needs

Stepping stones for Innovation | Sales Enablement for Salesforce

Bacardi training

Bacardi | Human-centered service design for a superior brand experience

Cordstrap Training
Cordstrap is a leading global company in cargo protection, providing products and solutions that secure all types of cargo on rail, sea, road, and air. As part of its transition from being a product-oriented organization, to becoming solution-focused, Cordstrap is facing a number of challenges involving innovation. To solve this, they decided to develop a new Product Creation Process (PCP) with people at the center. An integrated approach using Design Thinking as a guiding principle is an effective way to design and implement the new PCP. Read on to learn more about applying Design Thinking in innovation.

Cordstrap | Human-centricity in the product creation process

Go global or local

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Our worldwide team combines global reach with invaluable local expertise. More than just overseeing clients and connections, they adeptly communicate in your language—both literally and figuratively—ensuring accessibility through local front doors while harnessing an inviting and robust global network. We’re proud to have partnerships strategically located across various corners of the globe, each bringing their own unique insights and connections to the table. Take a look at our regional partners below and discover how their collaboration enhances our global capabilities:

  • Amsterdam GLOBAL HEAD OFFICE
  • Eastern Europe Coming soon
  • London Coming soon
  • Middle East Coming soon
  • Iberia Coming soon

GET IN TOUCH WITH ONE OF OUR EXPERTS: ELMO DIEDERIKS | SENIOR PARTNER & INNOVATION CONSULTANT

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